CONTACT DETAILS
Frequently Asked Questions
Why won't my payment go through?
If your payment is not going through, please check that your card or payment method has sufficient balance, the details entered are correct, and your bank or payment provider has approved the transaction. You can also try using a different payment method or retrying after a few minutes. If the amount has been deducted but your order was not confirmed, please contact our support team with your transaction details so we can assist you.
Do You Ship Internationally?
Currently, we ship only within India. International shipping is not available at the moment.
How Long Will It Take To Get My Package?
Orders are typically delivered within 3–7 business days after dispatch. Delivery times may vary depending on your location and courier service.
What Shipping Methods Are Available?
We currently offer standard shipping across India. Orders are shipped through reliable courier partners, and delivery timelines may vary depending on your location.
What Payment Methods Are Accepted?
We accept major payment methods, including credit cards, debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery may also be available for eligible orders.
Is Buying On-Line Safe?
Yes, shopping online with SlayKesh is safe and secure. Your payment and personal information are protected through secure payment gateways and industry-standard security measures.
How do I place an Order?
To place an order, select your preferred product, click “Add to Cart” or “Buy Now,” enter your shipping details, choose your preferred payment method, and complete the payment. You will receive an order confirmation once your order is successfully placed.
Do I need an account to place an order?
No, you do not need an account to place an order. You can complete your purchase as a guest by providing your shipping and contact details at checkout.
How Can I Cancel Or Change My Order?
To cancel or make changes to your order, please share your order number to our WhatsApp number 9365290822 and reason for cancellation/change within 12 hours of placing the order. Requests received after 12 hours may not be eligible for cancellation or modification.
How Do I Track My Order?
You will receive the order details and dispatch notification on your registered email address and contact number once your order is ready to be dispatched.
Who should I contact if I have any queries?
If you have any queries, please contact our customer support team through the Contact Us page. We’ll be happy to assist you with your order, products, shipping, or any other concerns.
How Can I Return a Product?
To request a return, please contact our customer support team through the Contact Us page with your order details and the reason for the return. Our team will guide you through the return process and applicable terms and conditions.
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