Terms of service
Last Updated: 20 August 2026
Welcome to Slaykesh. These Terms & Conditions govern your use of the Slaykesh website, products, services, and related features. By accessing or using our website, you agree to be bound by these Terms & Conditions.
1. About Slaykesh
Slaykesh is a haircare brand focused on scalp and hair wellness. We offer haircare products and related content through our website and other authorized sales channels. For the purposes of these Terms, "Slaykesh," "we," "us," and "our" refer to Slaykesh and its applicable business entity.
2. Use of Our Website
You agree to use this website only for lawful purposes. You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, modify, distribute, or commercially exploit our website content without written permission.
- Interfere with the operation or security of the website.
- Submit false, misleading, or fraudulent information.
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, availability, and other information displayed on our website are accurate. However:
- Product colours, packaging, labels, and appearance may vary slightly from images shown online.
- Product availability may change without prior notice.
- We reserve the right to correct errors in product information or pricing.
- We may modify or discontinue products at our discretion.
Product information should always be read together with the product packaging and instructions supplied with the product.
4. Haircare Products and Results
Our products are intended for cosmetic and haircare purposes. Individual results may vary depending on factors including hair type, scalp condition, lifestyle, existing haircare practices, frequency of use, and individual response to ingredients. Statements regarding product benefits should not be interpreted as a guarantee of specific results. Slaykesh does not guarantee that a product will produce a particular hair-growth, hair-fall, anti-dandruff, repair, or other result for every customer.
5. Patch Testing and Product Use
Customers are responsible for reading the ingredient list and product instructions before use. We recommend performing a patch test before using a new product, particularly if you have sensitive skin or have previously experienced reactions to cosmetic products. Discontinue use if irritation, redness, itching, burning, or another adverse reaction occurs and seek appropriate professional medical advice where necessary.
If you have a diagnosed scalp or skin condition, are undergoing medical treatment, are pregnant or breastfeeding, or have concerns about using a particular ingredient, consult an appropriate healthcare professional before use. Slaykesh products are not intended to diagnose, treat, cure, or prevent medical conditions.
6. Orders
When you place an order through our website, you agree to provide accurate and complete information. After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method. An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability.
- Incorrect pricing or product information.
- Suspected fraudulent activity.
- Incorrect or incomplete customer information.
- Delivery limitations.
- Other circumstances permitted under applicable law.
If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.
7. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices may change from time to time. Promotional prices, coupons, discounts, and offers may have additional terms and validity periods. Unless specifically stated otherwise, promotional offers cannot be combined with other offers or discounts.
8. Payments
Payments may be processed through third-party payment service providers. By making a payment, you agree to provide accurate payment and billing information. Slaykesh does not store complete debit card, credit card, UPI, or other sensitive payment credentials unless expressly stated and legally permitted. Payment processing is subject to the terms and policies of the relevant payment provider.
9. Shipping and Delivery
We aim to dispatch orders within the timeframe communicated on the website or during checkout. Delivery timelines are estimates and may be affected by courier delays, weather, public holidays, natural disasters, incorrect address information, remote locations, logistics disruptions, and other circumstances beyond our reasonable control. Customers are responsible for providing an accurate delivery address and contact information.
10. Delivery Issues
If an order arrives damaged, incorrect, incomplete, or significantly different from what was ordered, please contact us within 48 hours of delivery with your order number, photographs/videos of the package, photographs of the product received, and a description of the issue. We may request additional information or evidence to investigate the issue.
11. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are governed by our Refund & Return Policy, which forms part of these Terms & Conditions. For hygiene and safety reasons, opened or used personal-care products may not be eligible for return except where required by applicable law or where the product is defective, damaged, incorrect, or otherwise qualifies under our return policy. Customers should review the Refund & Return Policy before placing an order.
12. Coupons and Promotional Offers
Promotional codes may be subject to minimum order values, product exclusions, expiry dates, usage limits, customer-specific eligibility, and other promotional conditions. We reserve the right to cancel or modify a promotional offer in cases of suspected misuse, fraud, technical errors, or other circumstances permitted under applicable law.
13. Intellectual Property
All content available on the Slaykesh website, including logos, brand names, product names, product photographs, videos, graphics, text, designs, illustrations, website layout, and original marketing material, is owned by or licensed to Slaykesh and is protected under applicable intellectual-property laws. You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
14. User Reviews and Content
If you submit reviews, photographs, videos, testimonials, comments, or other content to Slaykesh, you confirm that the content is your own or you have permission to provide it, that it does not infringe another person's rights, and that it does not contain unlawful, abusive, defamatory, or misleading material. By submitting content, you grant Slaykesh permission to use, reproduce, publish, display, and adapt the content for marketing and communication purposes, subject to applicable law and any permissions separately agreed with you. Where appropriate, we may request additional consent before using identifiable photographs, videos, or testimonials in promotional material.
15. Third-Party Links
Our website may contain links to third-party websites, payment providers, social-media platforms, or other services. These third parties operate independently from Slaykesh. We are not responsible for the content, privacy practices, availability, security, or policies of third-party websites.
16. Limitation of Liability
To the extent permitted by applicable law, Slaykesh shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products. Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold Slaykesh and its representatives harmless from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, your violation of these Terms, your violation of applicable law, or your infringement of another person's rights.
18. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and process personal information. Please review the Privacy Policy before using our website or placing an order.
19. Changes to These Terms
We may update these Terms & Conditions from time to time. The updated version will be published on this page with a revised "Last Updated" date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India. Subject to applicable consumer-protection and other mandatory laws, disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts in Bhubaneswar, Odisha.
21. Contact Us
For questions regarding these Terms & Conditions, orders, products, or other concerns, please contact:
Slaykesh Natural (OPC) Pvt Ltd, P-66, Surya Nagar, Unit-7, Bhubaneswar, Odisha, India, 751003
Email: admin@slaykesh.com
Phone/WhatsApp: +91 93652 90822
Website: www.slaykesh.com